Frequently Asked Questions
Everything you need to know about your Mama Coco shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between structured pieces and oversized styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Mama Coco, we prioritize quality and ethics. Many of our collections use organic cotton and recycled polyester to ensure your wardrobe is both stylish and environmentally conscious.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we have a 1-hour window for any changes or cancellations. Please contact our support team immediately if you need to modify your purchase.